RingRx offers a browser-based phone that can be used for calls and texts.  The phone can be accessed from within the portal here: https://portal.ringrx.com/softphone/login You must be logged in to the portal in order to use the softphone.  Log in using the same credentials (email address and password) that you…

A RingRx Conference Room is a great way to manage frequent audio conferences where multiple people can be invited.  Guests will dial a phone number, then enter a 9 digit code for your Conference Room.  Moderators are optional and have privileges to regulate attendance and conference start and end. Conference…

Check out this video on how to setup an ATA to fax from a fax machine using RingRx  

Check out this video on how to install your RingRx Polycom VVX deskphone        

RingRx OnCall is a feature that routes acute calls to the right provider on the right device. It can replace a traditional answering service by connecting patients and providers faster and more reliably and is more convenient and flexible than a simple voicemail system.  It is a powerful, reliable solution…

RingRx is a “user-based” service, which means that we provide services based on this fundamental unit.  This is different from traditional “landline” phone services from the past, which typically charged a “line fee” and usage on a “per-minute” basis.  Many other RingRx services can be tailored for the User’s particular…

General Account Global Settings Account Global Settings are settings that pertain to the entirety of the Account.  Many of these values are created when your account is first setup.  Most, but not all of them, can be changed by an account administrator.  Some can only be changed by a RingRx…

Caller ID Names, also known as CNAM, is a bit of a complex topic.  This is mainly because of the massive amount of new capabilities available in a modern phone network that has been built up over the past decade.  Understanding how it works and what features are available are…

An outreach event is a single appointment or event and occurs only once. This tells the system who is to be contacted and how they will be contacted.  Events work along with a Profile to send that Event correct messages. You can create single events one at a time, or…

RingRx is a subscription service and our plans follow a billing cycle and methodology similar to many monthly business and consumer services.  Details of our plans can be found in our Terms of Service. Most of your billing information, including your payment method, your billing details, invoices, and your current…