1. Home
  2. Portal
  3. OnCall
  4. RingRx OnCall Overview

RingRx OnCall Overview

RingRx OnCall is a feature that routes acute calls to the right provider on the right device. It can replace a traditional answering service by connecting patients and providers faster and more reliably and is more convenient and flexible than a simple voicemail system.  It is a powerful, reliable solution for managing complex multi-schedule OnCall teams

RingRx OnCall works by screening patient calls and routing non-urgent calls to voicemail boxes or other destinations that can be handled in normal course of business, and urgent calls to the on-call provider.

Each provider in an on-call team sets their own profile with various personal settings.  This ensures each provider has callers handled the way they prefer and minimizes disruption to the provider and delays for the patient.



Related Articles