RingRx offers business class SMS texting to support our customers ability to communicate with their patients, customers, vendors, and colleagues in a manner most convenient to them. Texting offers alot of flexibility, saves time, and avoids customer service problems associated with telephone communications. While RingRx texting does allow Users to…
The mobile app requires a reliable internet connection and an active cell phone plan in order to function properly. The internet connection can either be your cell phone data plan or a wifi internet service that your phone connects to. Even though you are connected, some internet services can have…
All RingRx Users are credentialed with their own unique email address and password. If you need to change your password, it is easy to do so at any time. There are two ways to change your password: From Login Page Go to the RingRx portal here Click “Forget your password?”…
RingRx can be used Internationally or Overseas just as it does locally in the United States. This is true for all “endpoints” (i.e. types of phones), including the mobile app, the softphone, and deskphones. RingRx is always a US based service, no matter where the User is. So wherever you…
As part of your service with RingRx you may choose to use physical deskphones. There are four ways to add phones to your RingRx account, each of which has different rights, responsibilities, and user capabilities. Deskphone Rental Some of RingRx plans include a deskphone as part of the service. The…
RingRx can be used Internationally or Overseas just as it does locally in the United States. Yes RingRx is always a US based service, no matter where the User is. So wherever you go, you will always be placing local US calls and people will be calling you on a…
RingRx video is a new feature that Users can access for any kind of video communications including remote appointments, telemedicine, follow ups, general business, etc. It is a secure and easy to use solution with features and reliability that compare favorably to other products on the market. RingRx uses a…
RingRx Video is now available to select customers as a Beta product. This article will give you an overview of features and how to use the feature from both the provider/host and patient/guest perspectives. Overview RingRx video is a new feature that Users can access for any kind of video…
This notice is in response to recent telecommunication industry events related to texting (SMS) services and how it is impacting RingRx customers. THIS ISSUE IS AFFECTING ALL TELECOMMUNICATIONS PROVIDERS For background on this issue, please review this article Over a year ago, the major cell phone providers created a new…
RingRx offers Music on Hold on all of our plans and comes as a default setting turned on for all Accounts. We provide 5 basic Music on Hold options, which can be changed to suit your perference. We also offer the ability for you to customize your own music and…