RingRx has several plans that charge on a per-User basis.  This means we charge for each User (aka Extension) that is added to your account.  To determine if and how much you will be charged, please check which Plan you are on here, or by going to Settings\Billing\Current Plan The…

When registering your account to be able to send text messages to cell phone numbers, the cell phone carriers require you to tell them how you intend to use texting.  This section contains the Campaign Registry official definitions for these Use Cases.  Definitions are fairly technical and most do not…

A major change is being implemented by cell phone carriers on how they handle text messages originating from businesses.  RingRx does not support this new program and feels it is an inappropriate burden on our customers.  Regardless, your ability to communicate with your customers will be impacted if you do…

If you are porting a number into RingRx that is currently on a cell phone plan, there are several things you should be aware of before starting the process.  Porting from a cell phone is technically no different than porting from any other phone carrier.  But the perception of the…

If you have questions about faxing please check out our thorough docuentation in this section For a quick demo, check out the video below  

Starting a new service can be a little confusing.  Check out this demo video on how the mobile app works with some of the more common features.  

RingRx’s Auto Attendant (aka Menu, Phone Tree, IVR, Virtual Receptionist) includes loads of features to help you build the system that suits you best. If you would like to setup a Menu during your trial, please check out our resources to help you.  The first thing to do is checkout…

RingRx offers the highest quality Polycom deskphones to help deliver the richest communications experience for you, your staff, and your clients.  Deskphones come with our Clinic Plan or can be leased or purchased on the Grow or Lite plans, if needed. Phones are not automatically sent out when you start…

To add a new user to your account, whether you are in trial or are a subscribed account, you can either do it yourself or you can submit a request via email at support@ringrx.com. To do it yourself, please go here: https://support.ringrx.com/knowledge-base/users/ If you would like us to add a…

What to do if your number is being labeled as “Spam” when you make outbound calls In an effort to protect consumers against abusive robocalls, phone carriers are increasingly implementing call blocking programs and Spam Likely Call IDs. RingRx has observed that AT&T, Verizon and T-Mobile increasingly blocking calls and…