Parking Lots are great ways to manage calls in an office where co-workers share responsibilities or if call volume can exceed capacity at times. A Parking Lot is basically like a common hold button. When you put a caller into a Parking Lot, then any other extension can see that there is a call holding and they can pick it up.
These are the basic settings
Extension – Parking Lots require an Extension. You can assign any number to one. 3-6 digits.
Music on Hold – When callers are in a Parking Lot, they can hear Music or Message-on-Hold that is unique from the Account’s default music.
Time to stay in lot – The amount of time a caller is on hold in a Lot before being sent back to the extension in Extension after Timeout.
Extension after timeout – The extension the caller will be sent after they exceed the amount of time they were in the lot.