Knowledgebase

Take a look at the video for a tutorial on how to setup a basic appointment reminder campaign using RingRx Outreach  

RingRx On Call works by coordinating a calendar schedule with the provider’s preferences on how they want to be reached in order to route patient calls efficiently.  The provider’s preferences are called the On Call Profile.  Providers can set their profile so that they are reached on the right device…

Basics As a solo provider, the RingRx mobile app will be very useful for you, and depending on your particular needs, you may not even need a conventional deskphone.  You simply download the app to your iPhone or Android and sign in and start making and receiving calls, texts and faxes….

Telecommunications in Alaska presents special challenges for service providers.  This is due to the remote State’s infrastructure and mobile networks.  Regrettably, any difficulty experienced in Alaska is out of the control of RingRx. Some of the conditions users may experience include: Difficulty obtaining local phone numbers outside of Anchorage Some…

RingRx offers a browser-based phone that can be used for calls and texts.  The phone can be accessed from within the portal here: https://portal.ringrx.com/ Then select “Launch Webphone” button in the upper left You must be logged in to the portal in order to use the softphone.  Log in using…

A RingRx Conference Room is a great way to manage frequent audio conferences where multiple people can be invited.  Guests will dial a phone number, then enter a 9 digit code for your Conference Room.  Moderators are optional and have privileges to regulate attendance and conference start and end. Conference…

Check out this video on how to setup an ATA to fax from a fax machine using RingRx  

Check out this video on how to install your RingRx Polycom VVX deskphone        

RingRx OnCall is a feature that routes acute calls to the right provider on the right device. It can replace a traditional answering service by connecting patients and providers faster and more reliably and is more convenient and flexible than a simple voicemail system.  It is a powerful, reliable solution…

RingRx is a “user-based” service, which means that we provide services based on this fundamental unit.  This is different from traditional “landline” phone services from the past, which typically charged a “line fee” and usage on a “per-minute” basis.  Many other RingRx services can be tailored for the User’s particular…