Introduction to Auto-Attendants and Menus
Auto-Attendants (aka Menus, IVR, Phone Tree, Virtual Receptionist) RingRx’s menu system is very comprehensive and can handle virtually any scenario...
Knowledgebase
Setting up your Menu
How to setup a Menu. Build one like the pros.
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Quickstart Guide to Creating Your First Menu
Create your first Menu This quickstart guide helps you create a basic Auto-Attendant with a single Menu that plays all... -
Auto-Attendants
An Auto-Attendant is the top level of any organized Menu system. Within an Auto-Attendant, you will have a single Menu... -
Menus
Menus are the workhorses of your Auto Attendant – it is where most of the behavior of an Auto-Attendant is... -
Schedules
Schedules tell an Auto-Attendant Group to play which menu at which particular time. A Schedule MUST be present in order... -
Greetings and Prompts
Greetings, or “prompts”, are recording media files that play during parts of your Menu. All prompts that are used in... -
Designing Menu Prompt Scripts
Menus can do many things, including: Transfer to extensions Dial by extension number Transfer to mailbox Transfer to an external... -
Getting help setting up your Menu system
If setting up your own system of menus seems intimidating or time consuming, don’t worry. We are happy to help!...
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