RingRx can be used Internationally or Overseas just as it does locally in the United States.  Yes RingRx is always a US based service, no matter where the User is.  So wherever you go, you will always be placing local US calls and people will be calling you on a…

RingRx video is a new feature that Users can access for any kind of video communications including remote appointments, telemedicine, follow ups, general business, etc.  It is a secure and easy to use solution with features and reliability that compare favorably to other products on the market.  RingRx uses a…

RingRx Video is now available to select customers as a Beta product.  This article will give you an overview of features and how to use the feature from both the provider/host and patient/guest perspectives. Overview RingRx video is a new feature that Users can access for any kind of video…

This notice is in response to recent telecommunication industry events related to texting (SMS) services and how it is impacting RingRx customers. THIS ISSUE IS AFFECTING ALL TELECOMMUNICATIONS PROVIDERS For background on this issue, please review this article Over a year ago, the major cell phone providers created a new…

RingRx offers Music on Hold on all of our plans and comes as a default setting turned on for all Accounts.  We provide 5 basic Music on Hold options, which can be changed to suit your perference. We also offer the ability for you to customize your own music and…

As part of your service with RingRx, you, as a customer, are able to call 911 if you have an emergency. That call will be handled by a 911 operator who will dispatch emergency services using normal protocols. The FCC requires that we provide this service to you and, given…

E911 (Enhanced 911) is an emergency telephone system in North America that provides enhanced capabilities for locating and responding to emergency calls. It is an upgraded version of the traditional 911 emergency service that incorporates additional features to assist emergency services in locating callers. E911 was developed to address the…

VOIP stands for Voice over Internet Protocol. It is a technology that allows voice communication and multimedia sessions over the Internet or any other IP-based network. Instead of using traditional telephone lines, VOIP enables voice data to be transmitted in the form of digital packets over the Internet Protocol (IP)….

RingRx Queues are used to create powerful automated call distribution scenarios and work great for call centers of any size. How Queues work Queues are used to manage a large number of calls across a dynamic pool of agents such as in a call center.  Queues can be combined with…

RingRx uses tags in many features on our service.  Tags are a helpful way to help you understand what parts of your system are being used.  They are very useful when analyzing how calls flow through your system and how a particular feature is being activated. A tag is a…