• Call Reputation

    Call Reputation is a feature that provides customers greater visibility into the nature of the people calling you.  This is expressley for the purpose of identifying valid calls and telemarketing calls.  If enabled on the account RingRx will perform reputation look-ups on all inbound calls and a notation in front…

  • Privacy Defender

    Privacy Defender is a unique feature RingRx provides to help our customers minimize unwanted telemarketing and spam calls. Privacy Defender works in conjunction with Call Reputation to provide a multi-layered approach to filtering spam and unwanted calls. This filtering is enabled on a per-user basis.  Filtering works by identifying reputation…

  • Costs associated with adding Mailboxes and Phone Numbers

    Most RingRx plans include a certain number of Mailboxes and Phone Numbers per User.  If you choose to add more Mailboxes or Phone Numbers than are included in your plan, you will be charged for these additional items.  To determine if and how much you will be charged, please check…

  • Costs associated with adding Users

    RingRx has several plans that charge on a per-User basis.  This means we charge for each User (aka Extension) that is added to your account.  To determine if and how much you will be charged, please check which Plan you are on here, or by going to Settings\Billing\Current Plan The…

  • Text Campaign Registration Use Cases

    When registering your account to be able to send text messages to cell phone numbers, the cell phone carriers require you to tell them how you intend to use texting.  This section contains the Campaign Registry official definitions for these Use Cases.  Definitions are fairly technical and most do not…

  • Texting Campaign Registration

    A major change is being implemented by cell phone carriers on how they handle text messages originating from businesses.  RingRx does not support this new program and feels it is an inappropriate burden on our customers.  Regardless, your ability to communicate with your customers will be impacted if you do…

  • Porting a Cell Phone Number

    If you are porting a number into RingRx that is currently on a cell phone plan, there are several things you should be aware of before starting the process.  Porting from a cell phone is technically no different than porting from any other phone carrier.  But the perception of the…

  • How do I use the fax service?

    If you have questions about faxing please check out our thorough docuentation in this section For a quick demo, check out the video below  

  • How does the mobile app work

    Starting a new service can be a little confusing.  Check out this demo video on how the mobile app works with some of the more common features.  

  • Building a Menu

    RingRx’s Auto Attendant (aka Menu, Phone Tree, IVR, Virtual Receptionist) includes loads of features to help you build the system that suits you best. If you would like to setup a Menu during your trial, please check out our resources to help you.  The first thing to do is checkout…