• Setting up your On Call System

    Steps to Setup To setup your On Call System The steps you will need to follow to setup your RingRx On Call system are: Create an On Call group Modify your Auto Attendant to route callers to the On Call system Setup On Call profiles for each provider Add shifts…

  • On Call Profile

    RingRx On Call works by coordinating a calendar schedule with the provider’s preferences on how they want to be reached in order to route patient calls efficiently.  The provider’s preferences are called the On Call Profile.  Providers can set their profile so that they are reached on the right device…

  • Solo Provider Overview

    Basics As a solo provider, the RingRx mobile app will be very useful for you, and depending on your particular needs, you may not even need a conventional deskphone.  You simply download the app to your iPhone or Android and sign in and start making and receiving calls, texts and faxes….

  • Alaska Calling

    Telecommunications in Alaska presents special challenges for service providers.  This is due to the remote State’s infrastructure and mobile networks.  Regrettably, any difficulty experienced in Alaska is out of the control of RingRx. Some of the conditions users may experience include: Difficulty obtaining local phone numbers outside of Anchorage Some…

  • Softphone

    RingRx offers a browser-based phone that can be used for calls and texts.  The phone can be accessed from within the portal here: https://portal.ringrx.com/softphone/login You must be logged in to the portal in order to use the softphone.  Log in using the same credentials (email address and password) that you…

  • Conference Room

    A RingRx Conference Room is a great way to manage frequent audio conferences where multiple people can be invited.  Guests will dial a phone number, then enter a 9 digit code for your Conference Room.  Moderators are optional and have privileges to regulate attendance and conference start and end. Conference…

  • Setting up your deskphone

    Check out this video on how to install your RingRx Polycom VVX deskphone        

  • RingRx OnCall Overview

    RingRx OnCall is a feature that routes acute calls to the right provider on the right device. It can replace a traditional answering service by connecting patients and providers faster and more reliably and is more convenient and flexible than a simple voicemail system.  It is a powerful, reliable solution…