• Returning Phones, Devices, and other Hardware

    Returning Deskphones, Devices, and other Hardware Deskphones and other devices that are either provided as Rentals or are Leased (within the lease term) must be returned to RingRx Shipping Department upon the cancellation of your account or if you want to terminate a Lease.  Failure to return Rented or Leased…

  • Free Trial Setup or “What do I do now?”

    Welcome to RingRx!  We are excited to have you try our service and hope you have a great experience.  You might be wondering what you should to do get going to test out the features that are imnportant to you.  Read on and we will do our best to help…

  • Porting Out

    How to port your number away from RingRx If you have a number with RingRx and you need to move it to another telephone company, you can do so using a process called “porting”.   This process is an official process in which two phone companies manage who is responsible for…

  • What is the porting process like?

    The porting process can range from very easy and quick for customers with few numbers on one account, to challenging for customers with lots of numbers on multiple accounts or carriers.  RingRx manages most of the process for you.  But you should understand that the process is regulated by the…

  • Porting from Google Voice

    Porting a number from Google Voice to RingRx is very easy.  The process is quicker than with most carriers.  As long as we get correct information and you follow the steps below, you can expect the port to complete within 3-5 business days, possibly even faster.   Read Google’s support…

  • What does RingRx charge for

    RingRx takes pride in making its pricing plans as transparent and simple as possible.  We avoid charging fees or taxes when possible, and avoid hidden or gimmicky methods of extracting additional charges from our customers.  Pricing for our standard plans can be found on our pricing page on our website,…

  • Taxes and Fees

    RingRx follows a scrupulous policy of charging only for those fees and taxes that it is required to collect from you and remit. Taxes are defined as a legal levy on a certain transaction as required by a Federal, State, or Local legislative or regulatory authority.  At present, RingRx is currently…

  • Billing date

    RingRx creates an invoice once per month on your billing date.  Your billing date is the date your paid for service starts.  For most customers, this is the date that your Free Trial ends, or when your Account is built and activated.  You will be billed on the same date…

  • Types of credit cards accepted

    RingRx accepts credit cards as the primary payment method for any Account. RingRx accepts the following credit cards: Visa Mastercard American Express RingRx accepts cards from any country or territory, as long as the cardholders processor permits such a transaction.  For more details, go here Some accounts may pre-arrange payment…

  • Foreign Credit Cards

    RingRx can accept any credit card from any nation or territory, as long as the following are true: It is a type of card our processor accepts (MasterCard, Visa, Amex) The cardholder bank permits overseas transactions The credit card can accept charges in US Dollars The cardholder permits the type…