Knowledgebase

As part of the Text Campaign Registry’s goal of ensuring your customers understand the nature of your messaging campaigns, they want to make sure you have the appropriate policies in place to protect the privacy of individuals providing their mobile number to.  These policies should be outlined in your existing…

As part of the Text Campaign Registry’s goal of ensuring your customers understand the nature of your messaging campaigns, they want to make sure you have the appropriate disclaimers, notices, and policies adopted and available to them at all times.  These policies should be outlined in your existing Terms of…

The process of getting approved by the Text Campaign Registry is not always easy.  There are number of requirements they have that are not familiar to most people who have not been part of this process or are not in marketing, website development, or IT security. Understanding TCR’s Goal To…

Campaign Descriptions Healthcare Messaging is used to communicate between personal care provider and patient regarding their established relationship with the provider. Messages typically include appointment reminders and change, prescription updates, general business commlunications with the office, or care related conversations between a care provider and patient. There is already a…

Text Campaign Registry Fees Text Campaign Registry is a non-governmental organization that manages and processes your application to be able to send texts to the cellular networks.  They charge fees for the registration and service.  We collect them from you on your behalf and remit them to TCR so your…

The link to fill out the TCR form is here https://portal.ringrx.com/settings/campaign-registry NOTE:  Only Admin Uses can access this form.  If you are not an Admin User, contact one to login and complete the form or have them request us to update your user to be an Admin Or you can…

How to Fill out the Form You can access the TCR form here  Only an Admin User can access and fill out this form. Only one User has to fill out the form for an entire company. NOTE: It is extremely important to complete the form as accurately as possible….

Unfortunately, our partners are not giving us clear, prompt or accurate information about the campaigns we submit for our customers. They do not give us a timeline and do not notify us when a change is made to your application. We are working with them to address this gap. Based…

Mobile carriers have certain requirements to ensure that the businesses running text-messaging campaigns on their networks do not include bad actors that deliver fraud and spam to their subscribers. This initiative is run with industry self-regulation, which requires campaign participants to follow messaging best practices and carrier-specific standards. These industry…