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  3. Returning Phones, Devices, and other Hardware
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  3. Returning Phones, Devices, and other Hardware

Returning Phones, Devices, and other Hardware

Returning Deskphones, Devices, and other Hardware

Deskphones and other devices that are either provided as Rentals or are Leased (within the lease term) must be returned to RingRx Shipping Department upon the cancellation of your account or if you want to terminate a Lease.  Failure to return Rented or Leased devices to the correct address will result in charges applied to your account.  The cost of the phones is the MSRP as stated by the manufacturer of the phone if the phone is Rented.  If the phone is Leased, an adjustment is made based on how long you had the phone.  Phones should be returned within 30 days of service termination in working order with normal wear and tear.

Please return the phones (RingRx does not pay for shipping), with all parts, to:
RingRx Shipping Department
505 Poli St, Ste 309
Ventura, CA 93001
The parts that need to be returned are as follows:
  • Phone base
  • Phone stand
  • Handset
  • Phone cord between handset and base
  • 5′-6′ Network cable

If you have any questions, contact RingRx support at support@ringrx.com

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