• Billing date

    RingRx creates an invoice once per month on your billing date.  Your billing date is the date your paid for service starts.  For most customers, this is the date that your Free Trial ends, or when your Account is built and activated.  You will be billed on the same date…

  • Types of credit cards accepted

    RingRx accepts credit cards as the primary payment method for any Account. RingRx accepts the following credit cards: Visa Mastercard American Express RingRx accepts cards from any country or territory, as long as the cardholders processor permits such a transaction.  For more details, go here Some accounts may pre-arrange payment…

  • Foreign Credit Cards

    RingRx can accept any credit card from any nation or territory, as long as the following are true: It is a type of card our processor accepts (MasterCard, Visa, Amex) The cardholder bank permits overseas transactions The credit card can accept charges in US Dollars The cardholder permits the type…

  • How to get invoices

    Your invoices are available online in your RingRx web portal.  You may view, download, and print them by going to the billing section of the web portal, and selecting the dropdown arrow in the upper right, then Billing, then Invoices. The invoices in the portal are your official copy.  We…

  • How to change billing address

    Your billing address is automatically created when you sign up for an Account.  The billing address is official location of the Account.  This can be different from the address on your Payment Method (If you want to change the address on your pament method, please go here ). To change…

  • How to add or change payment method

    All of your payment and account details can be found in the Billing section in our online web portal.  You can access that here  or by logging in and clicking on the dropdown arrow in the upper right, then select Billing, then Payment Method. RingRx accepts all major credit and…

  • How does RingRx Charge?

    RingRx charges accounts for services as follows: RingRx provides a 14 free trial so you can use our services and test them out to make sure they fit your needs, prior to purchasing We do not require a credit card during the trial period If you add a card in…

  • Billing Basics

    RingRx provides secure communcations services to companies serving the healthcare community.  Our service is intended to be used for business purposes between companies, their customers, vendors, and other associated parties.  Most of our plans are monthly, with no extended contractual obligations. While RingRx offers communications service, it includes a significant…

  • Completing the Port Form

    How to Complete the Port Form The port form should be completed to initiate the process of bringing a phone number that is presently at some phone company other than RingRx into an Account you have at RingRx.  This is also known as a “Port-In”. A Port In form must be…

  • Trouble Logging In

    Logging into the RingRx Customer Portal To log into the RingRx Customer Portal, you will need to enter: Email address – the email address associated with your User in RingRx Password – a Password that you set, or that was emailed to you when you signed up for an account…