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Voice Message Storage and Retention

How long are messages retained in a RingRx voice mailbox?

Voice messages are stored and retained according to two parameters:  size and age.

Each mailbox has a default storage capacity of 100MB.  (A one minute voice message is approximately one MB).  Messages that count toward the Quota include:

  • New unread messages
  • Played messages still in Inbox
  • Messages in Trash

Messages will be saved and not deleted until you reach your mailbox Quota.  Once the Quota is reached, we will delete messages, starting with the oldest.  Even after deleting they will stay in Trash for 30 days, where they will be recoverable if needed.

After 30 days the message will be permanently deleted


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