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Text Message Storage and Retention

How long are Text messages retained in a RingRx mailbox?

Text messages are stored and retained according to two parameters:  size and age.

Each mailbox has a default storage capacity of 100MB. Messages that count toward the Quota include:

  • New unread messages
  • Read messages still in Inbox
  • Messages in Trash

Messages younger than 60 days will be saved and not deleted until you reach your mailbox Quota.  Once the Quota is reached, we will delete messages, starting with the oldest.  If you delete a Message, it will stay in Trash for 60 days, where they will be recoverable if needed.

After 60 days the message will be permanently deleted regardless of the quota.

Some messages may remain in the app past 60 days even though they do not appear in the Mailbox.  This is just local app storage.  Resetting the app will clear all messages older than 60 days.


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