Resetting the mobile app is the same as logging out. You may log out when needed for security or other reasons. Occassionally, resetting your app is one of the first steps we take with any kind of troubleshooting, as it is like rebooting a PC. A reset may be required following certain maintenance activities (RingRx will provide notification in this case)
You can reset the app by:
- Go to Settings
- Select “Reset Application”
- Log back in using your email address and password.
(If you do not remember your password, you can reset it by following these instructions)