To add a new user to your account, whether you are in trial or are a subscribed account, you can either do it yourself or you can submit a request via email at support@ringrx.com.
To do it yourself, please go here: https://support.ringrx.com/knowledge-base/users/
If you would like us to add a user for you, we will need to know the following:
- User’s first and last name
- User’s email address
- Preferred extension number if any (if none specified, we follow the logic that exists on your account)
- If they want texting and faxing features enabled
After we receive your request, we will create the user the same day and email their instructions to get started.
If the purpose of the extension is more functional (e.g. back office, waiting room, or exam room) than for a particular person, just let us know and we will help set it up appropriately for you company.