Fax Fetcher Guide

The RingRx Fax Fetcher is a desktop utility that automates your fax workflow by logging into your RingRx portal, and automatically downloading incoming faxes directly to a designated folder on your computer. This eliminates the need to manually log into the web portal to retrieve and export your documents.

Step 1: Download and Extract the Utility

First, you will need to download the application files to your local computer.

1. Go to the RingRx Fax Fetcher GitHub Repository
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2. Click the green Code button and select Download ZIP.
3. Open the downloaded ZIP file and extract all files to a location that is easy for you to find, such as your Desktop.

Step 2: Configure Your Account Settings

Before running the application, you must link it to your RingRx account and specify where your files should be saved.

1. Open the extracted folder and rename the file vm_fetcher.conf.example to vm_fetcher.conf.
2. Right-click the renamed vm_fetcher.conf file, select Open with, and choose Notepad.
3. Update the following configuration lines:
   • Username: Locate acct_username and replace it with your RingRx portal email address.
   • Password: Locate acct_password and replace acct_pass with your portal password.
   • Destination Folder: Locate destination_dir: voicemails. You can leave this as default, or change it to a specific folder path on your computer where you want the files saved (for example: destination_dir: D:\Users\Documents).
4. Press Ctrl + S (or click File ➔ Save) and close Notepad.

Step 3: Run the Application

Once configured, you can launch the utility to begin downloading your messages.

1. Double-click the vm_fetcher.exe file inside your folder.
2. If a Windows protection popup appears, click More info and then select Run anyway.

The application will launch, automatically log into your portal, and immediately begin downloading your messages directly into your designated destination folder.