FAQs
Got questions about the Trial or how the service can work for you? Check out our FAQ guide for answers to most of your questions.
Free Trial FAQs
- Free Trial Setup or “What do I do now?”
- Can I bring a number to RingRx?
- How does the mobile app work
- What does the Free Trial include?
- How long is the Free Trial?
- Does RingRx sign a Business Associate Agreement (“BAA”)?
- How to add or change payment method
- Is RingRx HIPAA Compliant?
- Building a Menu
- Can I pick my number?
- Porting a Cell Phone Number
- Adding Users during your Trial
- Getting a Deskphone
- How do I use the fax service?
- How does RingRx work?
Text Campaign Registry FAQ
- Text Campaign Registry Fees
- Example of Terms and Conditions - RED HIGHLIGHTS
- Texting Campaign Registration – Update February 2025
- I filled out a form previously, what should I do?
- Campaign Registry Form Instructions - RED HIGHLIGHTS
- Text Campaign Registry Form
- I filled out the form, when will my texting work?
- Texting Campaign Registration Basics
- Tips for creating a successful Text Campaign Registration - VIDEO MISSING
- Example of Privacy Policy - RED HIGHLIGHTS
- Example Content for your TCR Application
- Text Campaign Registration Use Cases
- Are you charging fees?
- How is this happening?
- Examples of TCR Campaign Application Submission - LINKS MISSING
Porting FAQ
- Porting: How do I bring my number to RingRx
- What is the porting process like?
- Completing the Port Form
- Porting from Google Voice
Billing FAQs
- Billing Basics - DUP
- How does RingRx Charge?
- What does RingRx charge for
- Taxes and Fees
- Types of credit cards accepted
- Billing date
- How to change billing address
- How to get invoices
- How to add or change payment method-DUP
- Foreign Credit Cards
Behavioral Therapist FAQs
- How does RingRx work? - DUP
- Is RingRx HIPAA Compliant?-DUP
- How long is the Free Trial?-DUP
- What does the Free Trial include?-DUP
- Can I pick my number?-DUP
- Can I bring a number to RingRx? - LINKS - DUP
- Does RingRx sign a Business Associate Agreement (“BAA”)?-DUP
- Solo Provider Overview