This article details the process for connecting a Yealink device that was supplied by a 3rd party.  If you are using a device that was not provided by RingRx you will need to know the admin password as this is required to access the necessary pages for redirecting the device…

The RingRx API can be used to integrate existing 3rd party services with RingRx   API RingRx exposes all functions via API. Swagger Authentication Callbacks Name Callback Type URL Basic Auth Custom Headers Token Replacement SMS Voicemail Fax CDR Outreach Swagger We have a robust REST api documented in Swagger Authentication We make use…

RingRx Call Recording  Overview RingRx call recording allows calls made through a RingRx deskphone, mobile app or softphone to be recorded and stored in RingRx’s HIPAA compliant servers.  Call recording is a premium add-on feature that can be configured on a per user basis.  The cost for enabling the feature…

Star codes can be used to activate or interact with certain features on the RingRx platform.  The codes can be entered from any actively connected end point such as deskphone, mobile app or softphone.  Note that some codes may require that features be activated prior.   List of Star Codes

The softphone will allow you to use our service from your computer, check out this video for basics on the softphone.  

    Desk Phones Desk phones are a good way to augment how you interact with the RingRx service.  Primarily designed to be more a permanent fixture a desk phone can give the user a variety of function such as speed dial, presence monitoring or global hold(parking lots).  The Polycom…